Customer Care
At SMALLO we pride ourselves on customer care and making sure that our customers get the highest quality items possible. If our customer isn't happy then we aren't happy and we will do whatever we can to resolve any issues customers have with our products and services. We want every customer to enjoy the shopping experience and love shopping with us.
We are currently based in the UK so any orders from outside the UK may be subject to delays or different delivery time scales in your area due to Covid-19. We wish everyone a happy shopping experience with SMALLO.
Privacy & Safety
This privacy policy sets out how SMALLO uses and protects any information that you give SMALLO when you use this website. SMALLO is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. SMALLO may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Return/Exchange Inquiries
We do offer returns and exchanges if you do have something which you want to exchange or refund, then please pop are customer service team an email so that they can process this for you. I must add that we don't offer free returns so you will have to pay for a signed for return to our return location, we will happily take returns within 28 days of your order so don't hesitate to get in contact.